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Refund Policy

Effective Date: 16th of May, 2023.

Thank you for shopping at We strive to provide the best products and services to our customers. However, if you are not entirely satisfied with your purchase, we’re here to help. This Refund Policy outlines the terms and conditions for requesting a refund on our website.

Once an order is placed, if it is not completed yet, the client may ask for the interruption of the service and a refund to the dashboard balance. Balance refunds can either be full or partial, depending on the amount of service delivered upon cancellation request.

Eligibility for Refunds:

  • Refunds are available for eligible products or services purchased directly from
  • To qualify for a refund, you must submit a refund request within 30 days from the date of purchase.


The following services are exempt from refunds:

  • Customized or personalized services that have been delivered and completed as per the customer’s specifications.
  • Services that have already been fully completed.

Refund Process:

  • To request a refund, please contact our dedicated customer support team via email at or by using the contact form on our website.
  • When submitting your refund request, kindly include the following information:
    • Order number
    • Reason for the refund
    • Any pertinent supporting documentation or evidence, if applicable
  • Your refund request will be diligently reviewed, and you will be promptly notified of the outcome.
  • If your refund is approved, we will initiate the refund to your original payment method.


  • In the event that a chargeback is initiated by a customer with their credit card issuer or payment provider, it may result in additional fees and penalties.
  • We strongly encourage customers to reach out to us directly to address any concerns or issues before initiating a chargeback.

Changes to the Refund Policy:

  • reserves the right to modify or update this Refund Policy at any time without prior notice.
  • Any revisions to the policy will be immediately effective upon posting the updated version on our website.

Need Help:

Should you have any inquiries or require further assistance regarding our refund policy, please do not hesitate to contact us at or for questions related to refunds and returns.